FAQ


FAQ – Frequently Asked Questions

Over time, we have noticed there are a few questions that we are frequently contacted with by phone, email or through this site’s “Contact Us” form. In hopes of making this information more accessible, we’ve created the following Frequently Asked Questions list. We hope that this will clear up any unanswered questions you may have. Once you’ve looked over the list, feel free to contact us if you have any additional information needs. Be sure to notice that this website has a “Guest Reservation” form as well as a “Contact Us” form that are both ready to be used. We would love suggestions for additional questions that need to be added to our current list!
 

  1. What is the process to be able to stay at the Hospitality House?
  2. To reserve a room at the HH the process is very simply. Once you know you are going to be coming into town, call the office at 936-291-6196 to put in a reservation or you can go through the online room reservation form off this website.

  3. How early can I make a reservation?
  4. We recommend you reserve your room as early as possible. We often go onto a weekend waiting list so the earlier you contact us the better.

  5. Are you open every night of the week to guests?
  6. Hospitality House takes guests Monday – Saturday. We close at 8:00 AM on Sundays and do not reopen until 9:00 AM on Mondays.

  7. What is your check-in time?
  8. We start taking in guests at 3:00 PM and stop at 10:30 PM. Our doors promptly lock by 11:00 PM at the latest. There is no exception to this time frame.

  9. How many nights am I allowed to stay?
  10. We base reservations off of mileage.

    150 miles= 1 Night

    300 Miles= 2 Nights

    500 Miles or International Travel= 3 Nights

    There are exceptions to this on a case by case basis. For instance, marriage seminar visits or if you received a special visit.

  11. How much is your nightly fee?
  12. Hospitality House runs completely off of donations. We recognize many of our guests simply cannot afford to pay a flat fee.

  13. What should I bring with me?
  14. Within the rooms and bathrooms of the House, we try to provide the essentials needed. We have towels, shower products (shampoo, conditioner, soap), linens..etc. When packing for your visit, pack as if you are staying at a Holiday Inn or other regular hotel!

  15. Do you provide meals?
  16. Monday – Sunday the House provides a homemade breakfast. Friday and Saturday we also provide a homemade dinner.